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Our involvement does not have to end when the design is complete.
We are happy to assist at any stage, including production and post-production .
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Technical support can include any or all of the following:
- Production support
- Technical Writing
- Staff Training
- Technical Helpline
Production Support
Usually the production process will go smoothly, but if it doesn't, then we are on hand to help.
Technical Writing
Most products need a User Guide or Reference Manual. We are ideally placed to help write it, as we will have an intimate knowledge of the product we have designed for you.
Staff Training
Sales and service staff will need to know how the product works. We can train them efficiently either at our premises or yours.
Technical helpline
Providing your customers with an appropriate level of support is essential. We can train your staff to provide a phone or email helpline, or we may even be able to provide this for you.
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 Consultation
You can benefit from our wealth of knowledge gained over many years in business. The first hour is always free. |
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IP Issues
Ownership and protection of Intellectual Property Rights is of paramount importance to all businesses. |
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Environmental Issues
Our policy regarding clean design and meeting our responsibilities regarding RoHS and WEEE legislation. |
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FAQ
